Last updated: November 8, 2025
This Privacy Policy explains how The Solutionista, operated by Nicole Campbell, collects, uses, and protects personal information through our website www.thesolutionista.ca and related pages, funnels, and services (collectively, the “Site”).
By using the Site or any of our products or services, you agree to the collection and use of information as described in this Policy.
1. Who We Are
The Solutionista is a Canadian sole proprietorship based in Ontario. We provide consulting, strategy, mentorship, operations management, and digital products to entrepreneurs and small business owners.
You can contact us at:
✉️ support@thesolutionista.ca
2. What Data We Collect
HI THERE
Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
We collect personal information directly from you when you:
Request a quote, consultation, or proposal
Purchase a product or book a service
Subscribe to a newsletter or download a resource
Complete a form, survey, or client intake
This may include:
Name
Email address
Phone number
Business name
Address or region
Payment details (processed securely via third-party providers)
Project or service details
When you visit our Site, we may collect:
Browser type, device type, and operating system
IP address and general location
Pages viewed and time spent on site
Referring website or link
Cookie and usage data
BASICALLY...
“Personal Information” is information someone can use to identify you.
This helps us understand how visitors use our Site and improve functionality.
3. How We Use Your Data
We use the information we collect for purposes including:
Communicating with you about inquiries, projects, or services
Creating proposals, agreements, and invoices
Processing and tracking payments
Sending newsletters, updates, and marketing emails (with opt-out options)
Improving our Site, services, and customer experience
Meeting legal and contractual obligations
We will only use your personal data for the purpose for which it was collected, unless required by law or you’ve given additional consent.
4. Cookies
Our Site uses cookies to:
Remember preferences and improve user experience
Track analytics and site performance
Facilitate marketing and retargeting
You can disable cookies in your browser settings, though this may affect functionality.
We may also use third-party cookies from tools such as Google Analytics, Systeme.io, ConvertKit,or Stripe.
5. Sharing Your Data
We do not sell or rent personal data.
We may share limited information with trusted third parties who help us run our business, such as:
Payment processors (e.g., Stripe, PayPal)
Email and marketing tools (e.g., ConvertKit, Systeme.io, Kit)
Operations tools (e.g., Moxie, Google Workspace, Airtable)
These providers only receive the information necessary to perform their services and are contractually obligated to protect your data.
We may also share information:
If required by law or legal process
To protect our rights or property
In connection with a potential sale, merger, or transfer of the business
6. Data Storage and Security
We store data on secure, password-protected servers and use industry-standard encryption (SSL/TLS) for data transmission. Access is restricted to authorized personnel who are bound by confidentiality obligations.
Despite our efforts, no method of online transmission or storage is 100% secure, and you acknowledge that you share information at your own risk.
7. International Data Transfers
We operate primarily in Canada but may process data through trusted tools located in the United States or European Union.
When personal data is transferred internationally, we ensure it’s protected in accordance with this Policy and applicable laws such as the GDPR.
8. Your Rights
Depending on where you live, you may have the right to:
Access and request a copy of your data
Correct or update your information
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Object to or restrict processing
To exercise your rights, contact us at support@thesolutionista.ca.
You can also unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of any email.
9. Marketing and Testimonials
We may use:
Client testimonials,
Publicly shared comments or social posts, and
Client logos or business names
for marketing and promotional purposes, provided the information was already public or voluntarily shared with us. Private or sensitive information will never be shared without written consent.
10. Data Retention
We retain personal data only as long as needed for the purposes set out in this Policy, generally up to 10 years for client records, unless a longer period is required for legal or accounting reasons.
11. Children’s Privacy
Our Site and services are not directed toward individuals under 16. If we learn we’ve collected information from a minor, we’ll delete it promptly.
12. External Links
Our Site may contain links to other websites. We are not responsible for their content or privacy practices. Please review the privacy policy of any linked site before submitting information.
13. Updates to This Policy
We may revise this Privacy Policy at any time. Updates will appear on this page with the new effective date. We encourage you to review this page periodically to stay informed.
14. Contact
If you have questions, concerns, or complaints about this Privacy Policy or our handling of your data, contact: